Overview

The faqs.htm page, is a wonderful bonus for your web site. You might not find it to exciting to start with, but as your web site grows, this page is updated on a regular basis, will save you hours of email correspondence.

The faqs.htm page, is a form page using special JavaScript ‘Search’ coding. When a visitor enters a search word or search term into the search box, the ‘Search’ code will scan every word on the faq.htm page for a match. If a match is found, the word will be highlighted for your visitor, and the focus of the page moved to that location on the page.

Here’s a typical set up and use for the faq.htm page

Start:
Create some questions and answers you think your visitors would have about your website, your products or services
Add these questions and answers to the faq.htm page, by simply replacing the default questions and answers

This gets you started, you don’t need many just a few. Now the key to the faq page, is keeping it up to date. You can keep this page up to date by taking the questions sent to you from your contact page, and posting them on the faq page with answer.

If a visitor sends you a question about your product or service, that you think could be asked more than once, or perhaps the questions and answer would benefit the other visitors to your website post the question and your answer on the faq page. Email the visitor, thanking them for their question and let me know that the answer has been posted on your faq page, and you should include a link to the faq page. I would even suggest that you include your answer in the email, but it’s good to let visitors know that their question was important enough for you to share with all your visitors.

As time goes by, and you get more traffic to your web site, you WILL receive more email. Using a system such as the faq page will help to reduce the amount of incoming emails by providing answers to the most common questions up front. Trust me on this, it might not seem like much to start, but as the success of your web site grows, it is entirely possible to spend half a day answer email, taking valuable time away from your working activities, your family, your life.

TIPS: Anchor Links ( for FrontPage / Expression Web and Dreamweaver )

How to Add or Remove a Bookmark (HTML Anchor)

A hyperlink can go to a particular location on a web page by linking to a bookmark (HTML anchor) at the location. You can add a new bookmark and manage existing bookmarks in the current web page by using the Bookmark dialog box.

When you bookmark a selection of text, the text displays with a dashed underline in Design view. When you bookmark an empty location, the bookmark is indicated in Design view by a bookmark icon when Show and Paragraph Marks are both selected under Formatting Marks on the View menu.

To create a bookmark

Open the web page in either Design view or Code view.
Select the text to which you want to assign a bookmark.
On the Insert menu, click Bookmark.
In the Bookmark dialog box, under Bookmark name, type a name for the bookmark (spaces are allowed).

To remove a bookmark

Open the web page in either Design view or Code view.
On the Insert menu, click Bookmark.
Under Other bookmarks on this page, click the bookmark you want to delete.
Click Clear.

Tip You can also remove a bookmark that's selected in your web page by pointing to the <a> tag that appears in the Quick Tag Selector bar at the top of the web page, and then click the arrow next to the <a> tag and select Remove Tag.

Dreamweaver Instructions:

Link to a specific place in a document

You can use the Property inspector to link to a particular section of a document by first creating named anchors. Named anchors let you set markers in a document, which are often placed at a specific topic or at the top of a document. You can then create links to these named anchors, which quickly take your visitor to the specified position.

Creating a link to a named anchor is a two-step process. First, you create a named anchor; then you create a link to the named anchor.

Note: You can’t place a named anchor in an absolutely positioned element (AP element).

Create a named anchor

In the Document window’s Design view, place the insertion point where you want the named anchor.
Do one of the following:
- Select Insert > Named Anchor.
- Press Control+Alt+A (Windows) or Command+Option+A (Macintosh).
- In the Common category of the Insert bar, click the Named Anchor button.
In the Anchor Name box, type a name for the anchor, and click OK. (The anchor name can’t contain spaces).
The anchor marker appears at the insertion point.

Note: If you do not see the anchor marker, select View > Visual Aids > Invisible Elements.

Link to a named anchor

In the Document window’s Design view, select text or an image to create a link from.
In the Link box of the Property inspector, type a number sign (#) and the name of the anchor. For example, to link to an anchor named “top” in the current document, type #top.To link to an anchor named “top” in a different document in the same folder, type filename.html#top.
Note: Anchor names are case-sensitive.

Link to a named anchor using the point-to-file method

Open the document containing the named anchor.
Note: If you don’t see the anchor, select View > Visual Aids > Invisible Elements to make it visible.
In the Document window’s Design view, select text or an image you want to link from. (If this is another open document, you must switch to it.)
Do one of the following:
- Click the Point-To-File icon (target icon) to the right of the Link box in the Property inspector and drag it to the anchor you want to link to: either an anchor within the same document or an anchor in another open document.
- Shift-drag in the Document window from the selected text or image to the anchor you want to link to: either an anchor within the same document or an anchor in another open document.

Instructional Links